First day, I was send to another hotel nearby as the staff at the front desk explained that there's problem in the water supply. But later on I found it wasn't the truth, in fact the hotel was over-booked. I really think that the staff was dishonest and the booking policy was a mess. The room given to me next day was sth unacceptabe. That was a mini room on the fourth floor with a small window that couldn't be opened. It's really hot and stuffy. Also the lock of toilet door was broken. The staff promised lifting my lugguage and a fan for me, while it took hours to get all things. I requested changing of room, but the staff said they had already gave me what I wanted! I wasted a lot of time in bargainning and finally I moved to other hotel.